Privacy Policy

Privacy Statement

“STEREN” Solutions, LLC is committed to the protection of personal privacy and has adopted a policy to protect information about individuals. This policy describes the information we collect on this website, how we use that information, how that information may be disclosed, the security of that information, how you can access and correct any such information and other relevant details concerning your privacy.

Steren values your business and your confidence in our ability to service your needs. It is based on this trust that you should feel secure in your review of our website and of any data you may choose to share electronically.

This privacy statement is applicable to www.sterenusa.com, a website owned by Steren, we have developed our website with security measures to protect the integrity and security of your personal and professional information. Steren believes in protecting your private information. Steren may use your information for improving your buying experience for future purchases, improving our website, improving customer service, processing your transactions, sending periodic emails or to administer a contest, promotion, survey or other website feature. However, your information will be held in strictest confidence and stored for Steren’s use only. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions in each email. We will not give away, sell, transfer, rent or lease your personal information to any third party without your consent. We may release your information when we believe release is appropriate to comply with the law or legal action when necessary, enforce our website policies, or protect our or others’ rights, property and/or safety.

Sterenusa.com uses Google Analytics service. Google Analytics uses a first-party cookie and JavaScript code to collect information about visitors to the site and to track data. Google Analytics anonymously tracks how visitors interact with the website, including where they came from, what they did on the site, and whether they completed a conversion. For more information, see Google’s Privacy Policy. We are using the information collected by Google Analytics to create an optimum experience for our customers.

Sterenusa.com, at its discretion, may include or offer third party products or services on our website which contain links to those other websites. However, these third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites and cannot be responsible for privacy practices on other website locations. Please be sure to review the privacy statements of those links for further information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about those third party sites.

All information within this website, including images and text, is copyrighted and remains the exclusive property of Steren and may not be used without our consent. This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our website, you consent to this privacy policy. If we decide to change our privacy policy, we will post those changes on this page. If you have questions, comments or concerns regarding this privacy statement, or feel that this website is not following its stated policy, you may contact us at info@steren.com

 

Privacy Policy

Effective Date: [03/26/2025]

At Steren Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.


1. Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or account
  • Provide customer support
  • Improve our website and services
  • Detect and prevent fraud
  • Send marketing communications (where permitted)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and maintain our website
  • Analyze traffic and usage (e.g., via Google Analytics)
  • Support marketing and advertising efforts

You can control cookies through your browser settings and through our cookie consent tools available on the website.


4. Sharing of Personal Information

We may share your information with third parties to help us operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Analytics providers (e.g., Google Analytics)
  • Marketing and advertising partners

We do not sell personal information for monetary value. However, certain data sharing for advertising or analytics may be considered a “sale” or “sharing” under California law.


5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share
  • Request access to your personal information
  • Request deletion of your personal information
  • Request correction of inaccurate information
  • Opt out of the “sale” or “sharing” of your personal information
  • Limit the use of sensitive personal information (if applicable)

To exercise your rights, you may:

  • Visit our “Do Not Sell or Share My Personal Information” page
  • Contact us at: [Insert your support email]

We will respond to verifiable consumer requests in accordance with applicable laws.


6. Do Not Sell or Share My Personal Information

California residents have the right to opt out of the “sale” or “sharing” of their personal information.

You may exercise this right by:

  • Clicking the “Do Not Sell or Share My Personal Information” link in our website footer
  • Adjusting your cookie preferences
  • Contacting us directly

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Maintain records for legal, tax, and accounting purposes
  • Resolve disputes and enforce agreements

8. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.


9. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices.


10. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


12. Contact Us

If you have any questions or would like to exercise your privacy rights, please contact us:

Steren Solutions
Email: [Insert your email, e.g., support@sterensolutions.com]
Website: https://www.sterensolutions.com

Disclaimer and Limitation of Liability

To the extent permitted by law, exclude all warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to this website. Your use of this website and the information, products and services supplied, offered to be supplied or advertised or accessed through this website; and liability to you or anyone else in respect of any loss or damage, costs and expenses suffered by you or claims made against you arising from or in connection with any use of the information, products or services supplied, offered to be supplied or advertised or access through this website for any reason whatsoever (including negligence).